Goodbye business as usual
How should leaders adapt to the new world of business ecosystems? For a start, they need to realise that their customers now call the shots
![Michael Jacobides time to swap Ecosystems_banner](http://images.london.edu/hxo16fanegqh/642725d9-1812-4d06-9ea6-23a24b25d548-asset/91db379551430debc5f8b36f3df70ed6/michael-jacobides-time-to-swap-ecosystems_banner.jpg?&fm=avif&q=70&w=570&h=173)
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How should leaders adapt to the new world of business ecosystems? For a start, they need to realise that their customers now call the shots