Mastercard is a household name; 2.5 billion cards are embossed with its logo worldwide. Ecosystems play a pivotal role in making transactions “safe, simple and smart”. It faces dynamic new entrants: Fintechs are collaborators, and potential competitors. How does Mastercard evolve its ecosystems to include players such as Square, Stripe and Revolut? How do the inter-ecosystem dynamics shape intra-ecosystem competition? And how does it ensure a fair, open and competitive framework for all participants?
It also operates in a society facing major issues, such as financial exclusion. What role does it play in addressing them? Specifically, how can it build the trust necessary for people to share their data as we move towards open-banking? Kelly Devine, the President, UK and Ireland, of Mastercard explores these opportunities, tensions and trade-offs.
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David Lancefield (Strategist, Executive coach, Board advisor to LeaderEQ, and former senior partner, Strategy&)
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Michael G. Jacobides (Sir Donald Gordon Professor of Entrepreneurship; Innovation, Lead Advisor at EvolutionLtd and BCG Academic Advisor)
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Kelly Devine (President of Mastercard, UK and Ireland)
